Your Post-Purchase Operations. Handled.
Handled takes on the manual, repetitive work support and ops teams manage—returns, tracking updates, claims, and more—so brands and 3PLs can cut costs, save time, and improve CX.
How Handled Works for You
Always on and endlessly reliable, Handled steps in like a teammate—resolving issues proactively, clearing busywork, and keeping operations running smoothly behind the scenes.
Takes on the busywork that slows teams down
Handled picks up the repetitive operational tasks—like reshipments, order updates, cancellations, and invoice reconciliation—so your team can stay focused.
Resolves returns and refunds, automatically
Warehouse teams use our Returns Processing App to inspect items—then Handled takes over, automating status updates and refund approvals without manual follow-up.
Spots problems before customers do
Handled monitors shipments in real time and proactively resolves issues—like tracking stalls or delivery delays—before tickets are even created.
Files shipment claims and handles exceptions
Carrier claims, damaged goods, failed deliveries—Handled follows your rules to file and resolve exceptions without slowing you down.
Answers the questions that fill your inbox
Handled responds to WISMO, return, and tracking questions instantly—via email, chat, SMS, and even Slack—reducing tickets while improving the customer experience.
Our Results Speak for Themselves
$120,000
Average annual cost savings
60%
Increase in Customer Satisfaction
80
Average hours saved per month on manual tasks
We work with your stack—WMS, ERPs, commerce platforms, and more.
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